Indian Institute of Technology, Roorkee | India
Nikhil Agrawal | Prabhat Sharma |
Problem- A developer or service provide generally has a problem in getting to know the faults and loopholes in the applications/services provided to the customers . Solution- Such faults are brought into light by the clients who already purchased the product and such clients may also give their views on how to fix these faults by giving reviews on the developer's or service provider's website or social media site. The problem is to filter out such faults and their solutions from a data of a bundle of reviews in a random order on an application and show these to developers/service providers to help them getting aware of the solution of the problem which has arose. This will help in providing better service to future customers so that the problem doesn't arise in to be built applications/services.